Right of withdrawal

You are entitled to revoke your contract within 14 days without reason and in writing (by letter, fax, e-mail) or – if you have received the goods before the above stated period, by shipping the received goods back to the seller. The period of two weeks starts upon receipt/acceptance of this notice in writing, but not before receipt/arrival of the goods through the buyer (in the case of repeated orders of similar goods the period starts with the receipt of the first partial delivery) and upon the sellers obligation to inform the buyer about article 246 § 2 in conjunction with § 1 sec. 1 and 2 of the Introductory Law to the German Civil Code (EGBGB) as well as the seller’s duties according to § 312e sec. 1 sentence 1 of the German Civil Code (BGB) in conjunction with article 246 § 3 of the EGBGB. The buyer has to send his/her revocation or the goods within the period of two weeks, i.e. the date of sending the revocation is binding.
You may send your revocation to:

Owner: Heiko Frosch
Don-Bosco-Str. 18
55411 Bingen

Tel. +49 (0) 6195 977 17 96
Fax. +49 (0) 6195 977 17 97

Consequences of revocation

In case of a valid revocation the mutually received goods, payments or any potential utilization related to them (e.g. interests) are to be returned or repaid. If you cannot return the received goods and services or can return them only in a reduced quality, you will be liable for compensation of the loss of value. [In case of surrendered goods a reduction of quality as might be expected if the goods were physically inspected in a store is acceptable].

You can avoid the liability for loss of value if you treat the goods not like an owner and refrain from any activity that may reduce the value. Items ready for shipment are to be returned to the seller at the seller’s risk. The goods are to be returned at the buyer’s expense, if the value of the returned good is not exceeding EUR 40 or if the value of the good exceeds EUR 40 but service or partial payment hasn’t been executed in return yet. Otherwise the goods are to be returned at the seller’s expense. Goods which are not suitable for shipment will be picked up by the seller. Any obligation of refunding payments has to be executed within 30 days of payment. The period starts for the buyer upon dispatch of the revocation notice or the goods, and for the seller upon receipt of the notice or the goods.

Bingen/Rhein, 11.06.2010, Heiko Frosch